To make the payments for purchases in our page, we make available to you the secure payment through PayPal.
All our prices include sales taxes, however we do not cover any taxes that different countries charge for the product. Once the payment has been made, PayPal will give you a confirmation number that will correspond to the number of your order.
The orders will be processed within 24 hours once received. And the shipment has a delay of 5 to 8 business days due to its manufacturing process is not in serie. The products offered are subject to availability at the time the purchase is made. The system is constantly updated, however there may not be any item in stock or the skin is not available at that time or with that color. In this case Cocobolo will have up to 2 weeks to make the shipment. This will be confirmed with your order. Special or customized items can be delayed up to 2 weeks to make the shipment and this will be confirmed with your order via mail.
If you buy from Nicaragua the shipment is free, the international shipping rates will be added to the shopping cart.
Delays in shipping systems, mail, customs, etc. are not the responsibility of Cocobolo, are subject to schedules and inconveniences of the transport company.
Returns & Exchanges
Request it within 1 day after receipt of your order.
Present the notification of purchase, invoice or original sales receipt, labels, boxes and generally preserve the commercial presentation of the product.
The product must not have had any type of use.
In the event that a refund is to be made, it will be subject to PayPal’s refund policies and will only be carried out once agreed upon by the parties.